Privacy and Copyright

Disclaimer

We endeavour to ensure that all information appearing on our website is correct at the time of collation. However, we accept no responsibility for any mistakes, inaccuracies or mis-descriptions whether by inclusion or omission and whether negligent or otherwise. Prices, details and services shown are subject to change without notice.

303 World Travel takes all reasonable steps to protect the privacy of its clients whether you visit us personally or our website.

This Privacy Policy has been developed to inform our clients about the type of information we collect from you, what the information will be used for, who we will share the information with and the procedural and security measures we have taken to protect your privacy.

Collection of Information

Personal information is information that allows others to identify you. We will collect personal information that is relevant to your travel arrangements. This will include your name, mailing address, telephone number, email address, credit card number and expiry date, passport details, dietary requirements and health information relevant to your travel arrangements.

Generally we will collect personal information directly from you when you meet with us, by telephone, letter, facsimile, email or when you visit our website. We may also collect information when you enter competitions, register for promotions, request brochures or other information and when you complete surveys or provide us with feedback.

Sometimes your personal information may be provided to us by agents or family members. We will take reasonable steps to let you know that we have your personal information unless it is obvious from the circumstances that you know or would expect us to have the information. This may include asking the person who gave us the information to let you know that we have that information.

If you refuse to provide some or all of the information requested or provide inaccurate information we may be unable to provide you with the products and services that you request.

Use of Information

The personal information that you provide to us will be used to provide you with travel and travel related products and services. By placing a booking with 303 World Travel you consent to us using your personal information for making and completing travel arrangements on your behalf.

We usually sell travel products and travel related products and services to you as the agent for a wholesaler or another provider of those products and services. This means that the personal information collected about you is used both for our internal purposes and also the purposes of the people for whom we act as agent such as airlines, hotels, tour operators, insurance providers, car rental companies and other service providers.

The consent that you provide to 303 World Travel for the collection and use of your personal information applies equally to the service providers from whom we purchase products and services on your behalf. They will be required to protect your personal information and use it only for the purposes for which it was collected. However, 303 World Travel is not responsible for ensuring this.

We may use your personal information to let you know about promotions, products or opportunities that may be of interest to you. If you no longer wish to receive travel information from us please let us know by contacting us on (03) 9645 3800 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you request travel arrangements to be made in other countries we are required to obtain your consent before we disclose your personal information to overseas service providers. Accordingly, we will assume that you have consented to your personal information being disclosed to overseas service providers unless you notify us to the contrary. If you do withhold consent we may be unable to provide you with the products and services that you request. Further, we are not responsible for the privacy practices of any overseas service providers.

You can request access to the personal information that we hold about you. If any information that we have is inaccurate, incomplete or outdated please let us know and we will correct it. We will provide you with a reason if we deny you access to the information that we hold about you.

You may be able to access other websites by clicking on links that we have provided on our website. We are not responsible for the privacy practices or the content of those websites. You should read the privacy policies on any linked sites as they may differ from ours.

Monitoring our Website

When you visit our website we may collect and store information about your visit through the use of Cookies (small pieces of text placed on the memory of a computer that can later be retrieved by web page servers). This information may include the number of visitors to our website, the date, time and length of the visit, the pages looked at on our website and the site visited before coming to ours. We may also record the name of your internet service provider. No personal information will be collected on these occasions. We use this information to measure site activity and to develop ideas for improving our website.

We will take all reasonable precautions to ensure that the personal information that we hold about you, including information provided on our website is secure. We have implemented appropriate physical, electronic and managerial security procedures to protect your personal information.

We will also take reasonable steps to protect the information on our website from unauthorised use, modification or alteration. To the fullest extent permitted by law 303 World Travel disclaims all liability and responsibility for any direct or indirect loss or damage that may be suffered by you as a result of any unauthorised, illegal or inappropriate use, modification or alteration of our website.

We reserve the right to review and change our privacy policy at any time. If this occurs we will place the amended policy on our website as soon as we can.